1-Year In-Depth Post-Delivery Survey

PoorFairAverageGoodExcellent
Overall machine reliability over 12 months (unexpected breakdowns)?
Durability of high-wear components (screed plates, tracks, augers, conveyor)?
Hydraulic system (leaks, performance under load)?
Electrical/electronics (sensors, displays, wiring harness)?
Strongly disagreeDisagreeNeutralAgreeStrongly agree
Daily/weekly maintenance is quick and accessible (grease, filters, checks).
Service manuals & diagnostics are clear and helpful.
Parts availability through DEALER or LeeBoy direct?
Much WorseWorseAbout the SameBetterMuch Better
Fuel efficiency vs. expectation or prior machine?
Has the LeeBoy reduced labor costs (fewer crew, less rework)?
PoorFairAverageGoodExcellent
How easy is it to train new operators (learning curve)?
Crew preference — do operators prefer the LeeBoy over other brands?
Safety features (e.g., visibility, emergency stops, anti-slip) — effective?
Much WorseWorseAbout the SameBetterMuch Better
PoorFairAverageGoodExcellent
Proactive outreach (check-ins, wear part reminders)?
Service technician skill (diagnostics, repair quality)?
Parts pricing & delivery speed?
Likelihood to buy from this dealer again?
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